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Why are some of my features not showing the correct status based on the data from Jira/AzureDevops?
Why are some of my features not showing the correct status based on the data from Jira/AzureDevops?

This article explains some possible reasons why the status of some of your Features in BigAgile does not match what's in Jira or AzureDevops

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Written by Swaran Dosanjh
Updated over 2 years ago

Having a correct feature status is dependent on whether the sprints are mapped properly. If your sprints have been mapped improperly, then BigAgile will not be able to calculate the metrics correctly.

💡Tip: Go to Admin -> Increments and click on the increments to bring up this slide-in panel. Next, select the Teams Tab and you will be able to observe and make changes to the sprints through this drop down menu.

💡REMINDER: It is important to note that the Jira/DevOps to BigAgile sync runs every 5 minutes. This could cause data to not update for that time. Refresh the page intermittently and if that doesn't fix the feature status, then it is an issue with Sprint Mapping.

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